Frequently Asked Questions (FAQ)

The Erasmus Student Network is active at more than two hundred European Universities. Our mission is to facilitate social integration of international students. ESN Zürich has been active as a section since 1994.

For questions about registered events, please contact the event organizer that you can find in your confirmation e-mail. You can find further information about our office and how you can contact us on this page. The easiest way you can get in touch with us directly for general questions is to message us on Instagram. We're always happy to help!

Yes, anyone can participate. However, the ESN Card (and the discounts it offers) is only for exchange students at ETH, UZH, ZHdK, PHZH and OST.

It depends on the event. In general, it's not possible. There's a reason why we limit the spots: the coordinator might not have the capacity to guide a larger group, maybe the tickets for a certain event are limited etc.

All information is available on our homepage, which you can check regularly. Furthermore, our events are promoted on all our social media channels.

To join one of our events, you have to sign up online for the corresponding event. If the event is for free, you get a confirmation e-mail immediately. If the event requires the payment of a registration fee, you have to pay the whole amount on the same day.

After your registration, you'll be able to pay instantly or find all information about the payment in the confirmation email. We only accept online payment.

• You can pay directly online by using any credit card. There are no additional fees and your registration is instantly confirmed.
• Consider Revolut to get a free credit card if you don't have one yet.

If we don't receive the complete participation fee on time, you'll be deleted from the registration list, so that other students can take your spot. You can check the status of your registration by clicking on the link in the registration email.

You'll be registered definitely as soon as we get the money, which has to be before the registration deadline. Be aware that some events have a limited capacity. If an event is already full, your registration is added to a waiting list.

If for some reasons you can't participate in an event you are definitively registered for, please cancel 72h in advance. Otherwise, you must find another person on your own to replace or you won't be refunded. This is because reservations can't be undone, group discounts aren't valid if not everybody is present and you cause a lot of additional work for the coordinators. How much money you get back will be decided by the event coordinator as the case arises.

In any case, immediately contact the event coordinator to find a solution.

No, we use Telegram.

You can buy one at our office in the CAB building of ETH, Universitätsstrasse 6 or at some events in the Welcome Week.

Don't panic and click here!

Find some tips here.

Each semester, we create a Telegram group for exchange students in Zurich that you can join,

It is in the concourse of Zürich HB. See on google maps: